Frequently Asked Questions
Everything you need to know about JaatApp.
Getting Started
How do I download JaatApp?
JaatApp is available on Google Play Store for Android and the Apple App Store for iOS. Simply search for 'JaatApp' and tap Install.
Is JaatApp free?
Yes! JaatApp is completely free to download and use. All core features including messaging, calls, and community groups are free.
What countries is JaatApp available in?
JaatApp is available globally. Our community spans across India, the USA, Canada, UK, Australia, and many more countries.
Messaging & Calls
Are my messages private?
Yes. All messages and calls on JaatApp are end-to-end encrypted. Only you and your recipients can read or hear them.
Can I make group video calls?
Yes! JaatApp supports group video calls with up to 8 participants with HD quality.
What is Broadcast Messaging?
Broadcast messaging allows you to send a single message to multiple contacts at once. They receive it as a personal message — great for announcements.
Matrimonial Services
How do matrimonial profiles work?
Create a detailed profile with your background, preferences, and family details. Browse verified profiles and connect with potential matches.
Is the matrimonial service safe?
Safety is our top priority. All matrimonial profiles are verified, and you control who can contact you. We also have a reporting system for any inappropriate behavior.
Can my family members join and help search?
Yes! Family members can create linked accounts to help with the search process, keeping the traditional family involvement in matrimonial decisions.
Privacy & Security
Who can see my profile?
You control your privacy settings. You can set your profile to be visible to contacts only, community members, or the entire JaatApp network.
How do I delete my account?
You can delete your account from Settings > Account > Delete Account, or visit our Data Deletion page for a step-by-step guide.
Account Settings
How do I change my phone number?
Go to Settings > Account > Phone Number to update your contact number. You'll need to verify the new number via OTP.
Can I use JaatApp on multiple devices?
Yes! You can stay logged in on up to 3 devices simultaneously.